25.07.2007 12:00:00
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CDW Achieves Companywide Gold Certification from Cisco Systems, Inc.
CDW Corporation (NASDAQ:CDWC), a leading provider of technology products
and services to business, government and education, today announced it
has achieved companywide Gold Certification from Cisco®.
CDW Government, Inc. (CDW-G), the company’s
subsidiary serving government, education and healthcare customers, and
Berbee Information Networks, acquired by CDW last September, had
achieved Cisco Gold Certification within their own operations in prior
years.
The Cisco®
Channel Partner Program is designed to reward channel partners for the
value they deliver to customers. Gold Certification reflects the highest
breadth of skills across key technologies and a partner’s
ability to deliver integrated networking solutions.
The Cisco Channel Partner program provides CDW with the resource
framework to develop an expertise to sell, plan, design, implement and
operate Cisco networking solutions. To earn Gold Certification, CDW had
to meet or surpass the stringent personnel, training, customer
satisfaction, specialization and post-sales support requirements set
forth by Cisco. In 2007, for the first time, the Gold Certification
extends to all of CDW Corporation’s business
units.
"We are committed to creating the tools,
training and programs that help drive channel partner profitability and
broader, deeper Cisco solutions for our joint customers,”
said Keith Goodwin, vice president, Worldwide Channels for Cisco. "CDW
holds specializations in routing and switching, storage and wireless, as
well as Master Specializations in security and unified communications.
CDW is an Advanced Technology Partner (ATP) in network hosted storage,
rich media and outdoor wireless mesh, so they have secured the training,
skills and knowledge to play a pivotal role in accelerating the adoption
of Cisco technology solutions.”
Cisco Gold Certification provides CDW with the resources to augment its
existing Cisco offerings with services and integrated solutions that
customers will value, and it allows CDW to expand customer support
options. Moreover, CDW will have additional resources available to
improve its delivery of advanced Cisco solutions to customers, including:
Expanded Technical Training: As a Cisco Gold partner, CDW maintains
multiple Cisco technology specializations among its team of 820
on-staff engineers and advanced technology specialists. Cisco Gold
enables CDW to further expand its technical expertise in multiple
integrated technologies through a structured training program, to more
fully address customer needs
Access to Training and Product Information: Cisco Gold Certification
also provides top-level validation of CDW’s
advanced technology skills, up-to-date knowledge about Cisco products
and Cisco Lifecycle Services support capabilities. To further enhance
those capabilities, Cisco Gold resources also include increased access
to the Cisco technical support teams, as well as access to
password-protected Web sites with real-time product and training
information
Expanded Customer Satisfaction Tools: As a Cisco Gold Certified
Partner, CDW enjoys several benefits -- most notably, access to the
latest Cisco customer satisfaction tool, Partner Access onLine (PAL).
The new PAL tool is based on the same technology that Cisco uses to
monitor and improve its own customer satisfaction
In line with CDW’s commitment to respond with
urgency to its customers’ pressing technology
needs, the company met Cisco’s strict
requirements for customer problem resolution –
providing technical services and achieving problem resolution within one
hour of receiving a customer inquiry and responding within 24 hours to
each request for on-site assistance. These rigorous support requirements
highlight CDW’s commitment to supporting its
customers and their mission-critical IT infrastructures in the public
and private sectors alike.
Affinity Bank, a statewide bank based in Ventura, California, recently
selected a wide-area network (WAN) optimization solution based on Cisco
equipment and software provided with pre- and post-sale advice and
implementation support from CDW. As well as avoiding bandwidth costs and
enhancing disaster recovery capabilities, the WAN optimization enables
more robust Voice over Internet Protocol (VoIP) infrastructure and
videoconferencing.
"The Cisco solution provided through CDW is
already delivering significant performance improvements,”
said David Grant, chief information officer at Affinity Bank. "CDW’s
team helped us evaluate the range of appropriate solutions and then
coordinated delivery and installation, quickly ironing out any issues
with the vendors. Their expertise, service and assistance are invaluable
to us. We are pleased that CDW achieved Gold Certification with Cisco,
for the excellence it reflects and the benefits if offers us as a Cisco
and CDW customer.” "This companywide Cisco Gold Certification
underscores the depth of CDW’s technical
expertise and the value of our professional services to customers in
both the public and corporate sectors,” said
Kenneth Grimsley, CDW vice president of strategic sales. "Achieving
Cisco Gold Certified partner status demonstrates that CDW meets or
exceeds Cisco’s stringent standards for
performance as well as our customers’ needs.
We provide a host of value-added resources to fortify our solutions
capability – particularly through the
assistance our technology specialists provide to customers in
assessment, design, configuration and implementation.” About CDW
CDW®, ranked No. 342 on the FORTUNE 500, is a
leading provider of technology solutions for business, government and
education. CDW is a principal source of technology products and services
including top name brands such as Acer, Adobe, APC, Apple, Cisco, EMC,
Fujitsu, HP, IBM, Lenovo, Microsoft, Panasonic, Quantum, Samsung, Sony,
Symantec, ViewSonic and Xerox. CDW's direct model offers customers
one-on-one relationships with knowledgeable account managers and access
to approximately 820 on-staff engineers and advanced technology
specialists who customize solutions for customers’
complex technology needs. CDW also provides same-day product shipping
and post-sales technical support.
CDW was founded in 1984 and as of June 30, 2007, employed approximately
5,880 coworkers. In 2006, the company generated sales of $6.8 billion.
For more information, visit CDW.com.
Where You Can Find Additional Information
In connection with the proposed merger between CDW and a subsidiary of
VH Holdings, Inc., CDW filed with the SEC, and has furnished to its
shareholders, a definitive proxy statement soliciting proxies for the
meeting of its shareholders to be held with respect to the Merger on
August 9, 2007. CDW SHAREHOLDERS ARE ADVISED TO READ THE PROXY STATEMENT
CAREFULLY BECAUSE IT CONTAINS IMPORTANT INFORMATION. CDW shareholders
and other interested parties can obtain, without charge, a copy of the
proxy statement and other relevant documents filed with the SEC from the
SEC’s website at http://www.sec.gov.
CDW shareholders and other interested parties can also obtain, without
charge, a copy of the proxy statement and other relevant documents by
directing a request by mail or telephone to CDW Corporation, 200 N.
Milwaukee Ave., Vernon Hills, Illinois 60061, Attention: Corporate
Secretary, telephone: (847) 465-6000, or from CDW’s
website, http://www.cdw.com.
CDW and certain of its directors, executive officers and other members
of management and employees may, under SEC rules, be deemed to be "participants”
in the solicitation of proxies from shareholders of CDW with respect to
the proposed transaction. Information regarding the persons who may be
considered "participants”
in the solicitation of proxies is set forth in the definitive proxy
statement described above.
Statements about the expected timing, completion and effects of the
proposed merger between CDW and a subsidiary of VH Holdings, Inc. and
all other statements in this filing other than historical facts,
constitute forward-looking statements within the meaning of the safe
harbor provisions of the Private Securities Litigation Reform Act of
1995. Readers are cautioned not to place undue reliance on these
forward-looking statements, each of which is qualified in its entirety
by reference to the following cautionary statements. Forward-looking
statements speak only as of the date hereof and are based on current
expectations and involve a number of assumptions, risks and
uncertainties that could cause actual results to differ materially from
those projected in the forward-looking statements. CDW may not be able
to complete the proposed merger because of a number of factors,
including, among other things, the failure to obtain shareholder
approval, the failure of financing or the failure to satisfy other
closing conditions. Other risks and uncertainties that may affect
forward-looking statements are described in the reports filed by CDW
with the SEC under the Securities Exchange Act of 1934, as amended,
including without limitation CDW’s Annual
Report on Form 10-K for the year ended December 31, 2006, and the
definitive proxy statement dated July 13, 2007, relating to the special
meeting of shareholders to be held to vote on the merger agreement.
For more information about CDW:
Visit CDW on the Internet at http://www.cdw.com.
Contact CDW Investor Relations via the Internet at investorrelations@cdw.com
or by telephone at 847-419-6328.
CDW is a registered trademark and CDW@work is a trademark of CDW
Corporation. Other company and product names may be trademarks of their
respective owners.
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