Concentrix Named to HfS Healthcare Payers "Winner's Circle"

FOR IMMEDIATE RELEASE  
Media Contact: Kymber Lowe, Concentrix
602-903-6220 | media@concentrix.com

Concentrix Named to HfS Healthcare Payers "Winner's Circle"

Leading analyst firm cites innovation an 'energetic focus on increasing quality'

FREMONT, CA - Nov. 4, 2015 - Concentrix Corporation has been named to the "Winner's Circle" of the 2015 HfS Healthcare Payer Operations Blueprint Report, which ranked 15 service providers based on a survey of industry leaders. Winner's Circle organizations are those that demonstrate excellence in both execution and innovation.

"In the midst of all the change going on in the healthcare market through regulation, mergers, digitalization and consumerism, Concentrix brings a steady and reliable focus on operations, according to our research," said Barbra McGann, EVP, Business Operations Research, HfS. "Increasingly, too, Concentrix is challenging the status quo with use of automation, analytics and partnerships, such as the one with AHIP Innovation labs, to explore new ways to work." 

Regarding Concentrix, the report highlighted:

"Earning a place in the Winner's Circle is an honor and a validation of our approach to the business," said Peter Preziosi, Global Healthcare Strategist for Concentrix. "We're dedicated to helping our healthcare clients achieve operational excellence, while reducing their costs." 

Concentrix partners with healthcare industry clients to deliver member-centric and seamless services across front- and back-office processes. The company ensures consistent, high-quality member experience and improved business outcomes using an innovative and collaborative approach to finding solutions.

This is the company's second trip to the Winner's Circle this quarter for industry leadership. In September, Concentrix was named to the Winner's Circle of HfS Research's Blueprint 2015 Report: Insurance As-a-Service. 

Evaluation Criteria
Data was collected in the second and third quarters of 2015. HfS conducted interviews with buyers who have evaluated service providers and experienced their services. Some contacts were supplied by service providers, but interviews were also conducted with HfS Executive Council members and participants in extensive market research.

There are two major factor in the criteria. "Execution" represents service providers' ability to deliver services. It includes real-world solutions, quality of customer relationships and flexibility. "Innovation" comprises service providers' ability to improve services. It includes vision for end-to-end process lifecycle, concrete plans to deliver value beyond cost and leveraging external drivers such as partnerships and digital technology.

About HfS
HfS serves the research, governance and services strategy needs of business operations and IT leaders across finance, supply chain, human resources, marketing, and core industry functions. The firm provides insightful and meaningful analyst coverage of best business practices and innovations that impact successful business outcomes, such as the digital transformation of operations, cloud-based business platforms, services talent development strategies, process automation and outsourcing, mobility, analytics and social collaboration. HfS applies its acclaimed Blueprint Methodology to evaluate the performance of service and technology in terms of innovating and executing against those business outcomes.

About Concentrix
A wholly owned subsidiary of SYNNEX Corporation (NYSE:SNX), Concentrix is a leader in high-value global business services. It partners with its clients to deliver end-to-end customer engagement services, technology innovations, analytics, process optimization, and business improvements. The global business services firm transforms the customer experience, and streamlines front and back office and industry-specific processes to provide the highest value from every customer interaction. Based in 24 countries with a staff of more than 54,000 who speak 40+ languages, Concentrix offers industry expertise in 10 industries: Banking & Financial Services, Healthcare & Pharmaceutical, Insurance, Technology, Consumer Electronics, Retail & e-Commerce, Government & Public Sector, Media & Communications, Automotive and Travel, Transportation & Tourism. For information and recent news, visit www.concentrix.com.

About SYNNEX
SYNNEX Corporation (NYSE:SNX), a Fortune 500 corporation, is a leading business process services company, optimizing supply chains and providing outsourced services focused on customer relationship management. SYNNEX distributes a broad range of information technology systems and products, and also provides systems design and integration solutions. Founded in 1980, SYNNEX Corporation operates in 25 countries around the world. Additional information about SYNNEX may be found online at www.synnex.com.

Safe Harbor Statement

Statements in this release that are forward-looking, such as service and automation features and capabilities, involve known and unknown risks and uncertainties which may cause the Company's actual results in future periods to be materially different from any future performance that may be suggested in this release. The Company assumes no obligation to update any forward-looking statements contained in this release.

Copyright 2015 SYNNEX Corporation. All rights reserved. SYNNEX, the SYNNEX Logo, CONCENTRIX, and all other SYNNEX company, product and services names and slogans are trademarks or registered trademarks of SYNNEX Corporation. SYNNEX, the SYNNEX Logo, and CONCENTRIX Reg. U.S. Pat. & Tm. Off. Other names and marks are the property of their respective owners. 

SNX-G

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