Salesforce's Marc Benioff Has Been Pumping Up Agentforce. But the Company's Latest Numbers Tell a Different Story.

Investors should be wary of CEOs who aggressively pump up their products and companies. The danger is that overenthusiasm can set expectations high and, if the company falls short, that can make the stock vulnerable to a sell-off.Case in point: It's not uncommon for Salesforce (NYSE: CRM) CEO Marc Benioff to talk up Agentforce on TV, saying how great the company's artificial intelligence (AI) platform is, and how much better it is than Microsoft's Copilot. The problem is that the early results aren't there to back the assertions, at least not yet. Benioff sees AI as being a big opportunity for Salesforce, which offers a customer relationship management platform to companies, helping them connect with customers, manage data, and advertise. Agentforce can help automate many tasks and provide "always-on support" for both customers and employees. While it sounds like an exciting opportunity, whether or not the reality matches up with the hype is still a question mark.Continue readingWeiter zum vollständigen Artikel bei MotleyFool Weiter zum vollständigen Artikel bei MotleyFool