Amdocs Fuels Global Momentum with Customer Wins, Expansion of Product Portfolio and Partner Relationships

ST. LOUIS, April 30 /PRNewswire-FirstCall/ -- Amdocs , the leading provider of customer experience systems, continues to demonstrate global momentum with expanded relationships with service providers worldwide, the introduction of its new product portfolio and its growing partner community. In the first six months of its fiscal year, Amdocs has publicly announced 21 customer wins and deployments, introduced its Customer Experience Systems (CES) product portfolio and expanded its partner community. Amdocs has also experienced 21 quarters of consecutive revenue growth.

Customer Momentum in Established and Emerging Markets

Since October 2007, Amdocs has secured new business with wireline, wireless and broadband cable providers across North America, EMEA (Europe, Middle East and Africa), Latin America and Asia Pacific. Service providers are selecting and deploying products from across the portfolio including customer relationship management (CRM), revenue management, operations support systems (OSS) and the Compact Convergence suite that is designed for high growth markets.

In addition, Amdocs attracted new business across Europe with wins and deployments in Albania, Belgium, Switzerland, Portugal, Estonia, Greece, Macedonia, Slovakia, Turkey and Ukraine. And among its wins in North America, Amdocs' managed services business continues to grow, demonstrated by the January announcement of a significant extension of a managed service agreement with AT&T.

To meet customer demand, Amdocs has augmented its presence and operations in India, China and Latin America. Key wins and deployments in Latin America include a consulting engagement to guide Uruguay's ANTEL through a major business process transformation, and new product deployments at America Movil subsidiaries in the Dominican Republic and Puerto Rico.

Strong Market Acceptance for New Product Portfolio: Amdocs CES 7.5

In January, Amdocs introduced Amdocs CES 7.5, the industry's first suite of products to enable service providers to deliver the digital lifestyle at an accelerated pace and lower cost. Amdocs CES 7.5 includes the first unified platform for mobile service providers to offer digital marketplaces connecting advertisers, publishers, merchants and consumers. Since it was released, customers from around the world have adopted Amdocs CES, including Indian service provider Reliance Communications. Amdocs has also augmented its product line for the broadband cable market with the purchase earlier this month of Jacobs Rimell, and this acquisition expands Amdocs' relationship with Comcast.

Industry analysts have recognized the Customer Experience Systems product portfolio. In its report titled, "Making Cents of the Customer Experience" from March 2008, analyst firm Yankee Group wrote: "The ability for carriers to personalize their products, services and content is now playing a major part within the overall customer experience. With the current market climate demanding more customer experience-oriented thinking, Yankee Group is watching Amdocs reinvent itself to become less about OSS/BSS/CRM and more about the overall customer experience. And from what we've seen so far, Amdocs is several steps ahead of its closest competition."

Company Adds New Partners for Customer Choice

To help maintain its advantage, Amdocs has added 20 partners to the Amdocs' Partner Program to offer customers business and technical solutions when deploying Amdocs' products. In February, Amdocs and IBM expanded their global relationship with the introduction of Amdocs Service Provider Information Management solutions that incorporate IBM Information on Demand middleware products to create new integrated solutions for wireline, mobile, cable and satellite service industries.

"Amdocs is the only company that enables the combination of software, services and managed services to help service providers increase revenue and reduce costs while supporting next generation services," said Dov Baharav, chief executive officer of Amdocs. "With new customers signing on, expanded global presence, and our deeper move into cable and OSS, our job is to help companies transform faster to deliver a more compelling customer experience."

About Amdocs Customer Experience Systems (CES)

Amdocs CES, introduced in January 2008, is an integrated portfolio that delivers the operating environment service providers need to transform from providers of utility voice, data and video services into purveyors of the digital lifestyle. Amdocs CES allows providers to deliver an optimal customer experience-personalized, participatory and timely across any service, location and device. The Amdocs CES portfolio leverages Amdocs business process best practices based on real-world scenarios, and transcends traditional business support systems (BSS), operations support systems (OSS) and service delivery platforms (SDPs) to enable service providers to address both current and emerging customer experience business processes. Amdocs' unique business model focuses on enabling its customers to create differentiation and build brand, loyalty, profitability and competitive leadership.

About Amdocs

Amdocs is the market leader in customer experience systems innovation, enabling world-leading service providers to deliver an integrated, innovative and the intentional customer experience(TM)- at every point of service. Amdocs provides solutions that deliver customer experience excellence, combining the software, service and expertise to help its customers execute their strategies and achieve service, operational and financial excellence. A global company with revenue of $2.84 billion in fiscal 2007, Amdocs has more than 17,000 employees and serves customers in more than 50 countries around the world. For more information, visit Amdocs at http://www.amdocs.com/.

Amdocs Forward-Looking Statement

This press release includes information that constitutes forward-looking statements made pursuant to the safe harbor provision of the Private Securities Litigation Reform Act of 1995, including statements about Amdocs' growth and business results in future quarters. Although we believe the expectations reflected in such forward-looking statements are based upon reasonable assumptions, we can give no assurance that our expectations will be obtained or that any deviations will not be material. Such statements involve risks and uncertainties that may cause future results to differ from those anticipated. These risks include, but are not limited to, the effects of general economic conditions, Amdocs' ability to grow in the business segments it serves, adverse effects of market competition, rapid technological shifts that may render the Company's products and services obsolete, potential loss of a major customer, our ability to develop long-term relationships with our customers, and risks associated with operating businesses in the international market. Amdocs may elect to update these forward-looking statements at some point in the future, however the Company specifically disclaims any obligation to do so. These and other risks are discussed at greater length in the Company's filings with the Securities and Exchange Commission, including in our Annual Report on Form 20-F for the fiscal year ended September 30, 2007, filed on December 3, 2007, and in our quarterly 6-K furnished on February 11, 2008.