Intervoice's Ruth Pollock Joins International Association for Enhanced Voice Services; Intervoice to Support Voice Services Market Evolution With Appointment

The VMA is a worldwide non-profit organization that promotesenhanced voice services among the telecommunications industry. Theassociation's key goals include achieving a better understanding ofthe technology, markets, applications and services that impact theenhanced voice services industry and to support the market'sdevelopment of creative new services through the exchange ofinformation.

"Intervoice has been involved with and has supported the VMA foryears, demonstrating the right spirit of collaboration and bringing toour members more than twenty years of expertise in the industry," saidKlaus Dieter Liedtke, chairman of the VMA board. "Ruth Pollock is bothdynamic and creative, two key ingredients that make for a valuablecontribution to our board."

"The full potential of the enhanced voice services industry canbest be achieved through collaboration," said Ruth Pollock,international product marketing manager at Intervoice. "The VMA hasbeen instrumental in providing the market with a platform to addressthe challenges of building a sustainable and profitable industry. Itsopen attitude to sharing experiences by its 200 members has acted as acatalyst for many of the new services we see today and will be centralto nurturing the creative ideas that will positively disrupt themarket tomorrow."

Ruth Pollock brings to the VMA board more than 20 years ofexperience in human movement analysis and 10 years in the enhancedvoice services industry. Pollock has been instrumental in introducingmarket-leading service offerings on behalf of some of the world'sleading telecommunications brands including Orange, Motorola and Sony.At Intervoice she has led the development of Intervoice's uniqueBehavioral Ergonomics approach for application usability and isresponsible for the strategic direction of Intervoice's market-leadingMedia Exchange platform.

Recent achievements of the VMA include leading a comprehensivepan-European survey on voice enhanced services offered by operatorsfocused on the key areas of Call Completion, SMS, PaymentAlternatives, Customer Care, Personalization and Data Rich Media.

About Intervoice

Intervoice, Inc. (Nasdaq:INTV) provides leading enterprises andnetwork operators with the Intervoice Solutions Framework, includingthe platform, software, applications and services necessary tooptimize the customer experience through the delivery of voiceautomation solutions. Intervoice Media Exchange, the open,standards-based multi-media platform, offers unparalleled flexibilityfor advanced multi-media messaging, portal, IVR and paymentapplications. The Company is focused on the enterprise and networkmarkets, providing solutions that improve operational efficiencies,drive revenue and increase customer satisfaction and loyalty. Buildingon more than 20 years of systems integration and service deliveryexperience, the Professional Services Agility Suite from Intervoice isdesigned to provide proven best practices toward design,implementation, and optimization of voice applications. Intervoicesystems have been proven in more than 23,000 implementations worldwideat companies across a variety of industries. A Microsoft CertifiedPartner and Certified Partner for Learning Solutions, Intervoice isheadquartered in Dallas with offices in Europe, the Middle East, SouthAmerica, Africa and Asia-Pacific. For more information, visitwww.intervoice.com.

About the VMA

For eighteen years now, VMA has brought together delegates fromthe voice enhanced services business, including voice mail and voiceprocessing industries. Representatives are worldwide operators,service providers, customers, industry specialists and consultants.Executives representing wire-line and wire-less operators, vendors andindustry consultants from Europe, the Americas and from the Near- andFar-East countries attend this invitation-only event. The VMA meetingsaim to provide members and invitees a unique opportunity to exchangeideas with other industry participants and enhance their company'snetwork and business potential. VMA is a non-profit association.Please visit us at www.ivma.ch for more information.