Ipanema Technologies Signs Global Services Deal with NCR

Ipanema Technologies, the industry leader in WAN governance solutions and application-centric VPN services, announced a global services agreement with NCR Corporation (NYSE: NCR) that will see NCR provide a comprehensive set of implementation and maintenance services to service providers, system integrators and Value Added Resellers using Ipanema’s portfolio of technologies to build application-based VPN services.

This agreement includes NCR providing around-the-clock shipment, installation, helpdesk and on-site maintenance services to enable Ipanema’s partners to achieve the highest possible levels of system availability and continuity on a global basis.

"The rapidly expanding cloud computing market requires service providers to deliver cloud-ready VPN services, including global traffic control and application performance visibility,” said Jean-François Rousseau, Vice President, Service Providers Development at Ipanema Technologies. "This is what we provide through unique capabilities such as application Service Level Agreements, WAN Governance and hybrid network unification. We view this global alliance with NCR as a strategic move to confirm and continue our leadership position in the service provider market on a global basis.”

There is a significant business opportunity for service providers to go beyond basic transport services and provide an autonomic network infrastructure for their enterprise customers as a strategic asset in the overall IT chain.

Chris Askew, NCR’s Vice President of Services, commented, "Service providers and VARs are using Ipanema’s innovative solutions to help enterprises manage the growing demands placed on their networks from bandwidth-intensive applications. The extensive scale and reach of NCR’s services footprint enables us to meet their implementation and support requirements on a global basis around the clock.”

Ipanema’s solutions are already used by companies including Swisscom, Orange Business Services, BT, Cable and Wireless, Belgacom, Telecom Italia, Fastweb, Reliance, Tata Communications, Colt and KDDI.

Roman Hohl, Head of Global Sales, Swisscom says: "Swisscom decided to team-up with NCR to deliver worldwide best-in-class services around the Ipanema technology. Our new Application Performance Management (APM) service, 100% Ipanema-based provides differentiated application visibility, control and optimization on top of our global network services, enabling our customers to go beyond MPLS.”

More than 13,000 NCR consultants and technical support experts manage nearly 8 million service actions annually, operating out of customer care centers and field offices in over 130 countries. NCR is already a strategic service provider to over 40 telcos – including 8 of the top 10 – worldwide, maintaining over 500,000 units of hardware.

Sandra O’Boyle, Service Director, Business Network and IT Services at Current Analysis commented, "This alliance between NCR and Ipanema represents a positive step as service providers will benefit from strong global service delivery for their application-centric VPN services. It is a milestone for Ipanema as the company expands their ‘Beyond MPLS’ strategy to more customers across the globe.”