05.04.2005 15:31:00

Per-Se's ORSOS One-Call Excels in Recent KLAS Ratings; Strong Custome

Per-Se's ORSOS One-Call Excels in Recent KLAS Ratings; Strong Customer Ratings Reported for Per-Se's Enterprise Scheduling System


    Business Editors

    ALPHARETTA, Ga.--(BUSINESS WIRE)--April 5, 2005--Per-Se Technologies (Nasdaq: PSTI), the leader in Connective Healthcare solutions that help physicians and hospitals realize their financial goals, announced today that ORSOS One-Call(R) continues to demonstrate exceptional customer satisfaction based on the influential KLAS Enterprises ratings (www.healthcomputing.com, 03/01/05). ORSOS One-Call is an enterprise patient scheduling and perioperative information system that improves operational efficiency, increases patient satisfaction and accelerates reimbursement cycles.
    "More than 6,000 healthcare organizations supply healthcare information technology vendor performance data to KLAS," said Ralph Reyes, senior vice president for KLAS Enterprises. "The positive results for ORSOS One-Call in our year-end 2004 report reflect the actual experiences of the healthcare providers surveyed. Per-Se had one of the highest performance improvements (+4 percent) in the Surgery Management category, and the clients have reported a steady improvement via performance ratings for the last two years."
    KLAS Enterprises, LLC, monitors the performance of healthcare information software and vendors by surveying the organizations using the applications. Healthcare providers use KLAS reports in narrowing their search for quality IT products and are also used by vendors to pinpoint areas for improvement.
    According to the most recent rankings, 84 percent of healthcare providers surveyed indicated that they would buy ORSOS One-Call again (www.healthcomputing.com, 03/30/05). ORSOS One-Call continues to receive higher than average ratings in the Surgery Management category. Primary indicators that Per-Se excels in include (www.healthcomputing.com, 03/01/05): Lived Up to Expectations, Product Works as Promoted and Helps Your Job Performance -- confirming that ORSOS One-Call performs the functions that customers expect and makes their work easier.
    "The KLAS rankings are important since they represent a true barometer of customer satisfaction," said Bob Wells, senior vice president for resource management solutions for Per-Se Technologies. "The rigorous and unbiased approach that KLAS takes in assessing technology products provides a useful roadmap in the complex and often confusing arena of healthcare information technology."
    According to Mickey Larkins, product director for ORSOS One-Call, Per-Se pays attention to customer requests and works to incorporate their feedback into future product versions. "Our customers remain closely involved in our product development cycle ensuring that we offer solutions that meet their needs," she said. "As part of this, we consider KLAS data invaluable in helping to make decisions about product enhancements and additions."
    ORSOS One-Call streamlines and automates patient and resource scheduling across the enterprise, while also assuring faster reimbursement for services with instant, up-front verification of patient eligibility information. By maximizing the use of operating room resources, ORSOS One-Call enhances productivity, improves service to both patients and care providers, and increases profitability.
    Visit Per-Se at AORN booth 601, April 5-7, to learn more about award-winning ORSOS One-Call, while getting pampered in the "Per-Se spa."

    About KLAS

    Founded in 1996, KLAS is the only research and consulting firm specializing in monitoring and reporting the performance of healthcare's information technology vendors and products. Its mission is to improve healthcare information technology delivery by independently measuring vendor and product performance for the benefit of consultants, investors, vendors and healthcare provider partners. (C)2005 KLAS Enterprises, LLC. All rights reserved.

    About Connective Healthcare Solutions for Hospitals and Healthcare Organizations

    Per-Se's Hospital Services division is committed to optimizing the income potential of its client base of more than 2,000 healthcare organizations with Connective Healthcare solutions. The division offers Revenue Cycle Management and Resource Management Solutions including enterprise-wide staff and patient scheduling, access management, receivables management and performance management.

    About Per-Se Technologies

    Per-Se Technologies (Nasdaq: PSTI) is the leader in Connective Healthcare. Connective Healthcare solutions from Per-Se help enable physicians and hospitals to achieve their income potential by creating an environment that streamlines and simplifies the complex administrative burden of providing healthcare. Per-Se's Connective Healthcare solutions reduce administrative expenses, increase revenue and accelerate the movement of funds to benefit providers, payers and patients. More information is available at www.per-se.com.
    Editor's Note: Per-Se Technologies is a registered trademark of Per-Se Technologies, Inc. ClaimTrack.RCM is a registered trademark of PST Products, LLC d/b/a Per-Se Technologies.

--30--LK/at*

CONTACT: Per-Se Technologies, Alpharetta Emily Pylant, 770-237-7525 media@per-se.com or Alyson Coleman, 770-237-7529 alyson.coleman@per-se.com

KEYWORD: GEORGIA INDUSTRY KEYWORD: MEDICAL SOFTWARE PRODUCT SOURCE: Per-Se Technologies

Copyright Business Wire 2005

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