17.10.2007 12:00:00
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VoltDelta Supplying Platform for AT&T 1-800-YellowPages Free Directory Assistance in Nine Southeastern States
Volt Delta Resources, LLC (VoltDelta), a wholly owned subsidiary of
Volt Information Sciences, Inc. (NYSE: VOL), announced today that AT&T
has begun offering its 1-800-YellowPages service in the States of
Alabama, Florida, Georgia, Kentucky, Louisiana, Mississippi, North
Carolina, South Carolina and Tennessee using VoltDelta’s
integrated advertising platform. Callers to AT&T 1-800-YellowPages receive free directory assistance
listings in exchange for listening to targeted, relevant audio
advertisements during the call. Callers can search for telephone
numbers either by specific name or by business category, where the
caller knows the type of business listing (e.g., pizza, nightclub, or
auto repair), but does not have a specific business name in mind. To support AT&T 1-800-YellowPages, VoltDelta integrated several
technologies with its existing platforms to provide a foundation for
interacting with callers using advanced speech technologies, routing
calls among the solution components, delivering advertisements within
the call flow, facilitating operator searches for white pages and
business category listings, providing telco-quality business category
content, and managing call context to ensure consistent, reliable
service, across both automated and operator interactions with callers. About VoltDelta VoltDelta specializes in providing carrier-grade on-premise and
hosted platform and database services to the world-wide
telecommunications and call center markets. VoltDelta develops and
integrates solutions that support all aspects of customer service call
centers, including multiple customer service access methods, simple to
complex phone call automation, multiple network switching, advanced call
routing, collection and preservation of call context throughout a call,
service customization from the wholesale to the individual caller,
promotion, agent workstation software, database services, information
content aggregation, collection of detailed statistics, and multiple
delivery methods. VoltDelta also provides a full range of
professional services to consult on all aspects of deploying its
solutions, including integration with existing solutions. Volt
Information Sciences, Inc. is a diversified technology and staffing
company, providing leading-edge services to the information technology,
telecommunications and publishing industries. This press release contains forward-looking statements which are
subject to a number of known and unknown risks, including general
economic, competitive and other business conditions, the degree and
timing of customer utilization and the rate of renewals of contracts
with the Company, that could cause actual results, performance and
achievements to differ materially from those described or implied in the
forward-looking statements. Information concerning these and other
factors that could cause actual results to differ materially from those
in the forward-looking statements is contained in Company reports filed
with the Securities and Exchange Commission. Copies of the Company's
latest Annual Report on Form 10-K and subsequent Quarterly Reports on
Form 10-Q, as filed with the Securities and Exchange Commission and the
New York Stock Exchange, are available without charge upon request to
Volt Information Sciences, Inc., 560 Lexington Avenue, New York, New
York 10022, 212-704-2400, Attention: Shareholder Relations. These and
other SEC filings by the Company are also available to the public over
the Internet at the SEC's website at http://www.sec.gov
and at the Company's website at http://www.volt.com
in the Investor Information section. http://www.voltdelta.com http://www.volt.com VoltDelta, the VoltDelta logo, SpeechExpress, ConnectExpress,
DirectoryExpress, and iExpress are trademarks or service marks of Volt
Delta Resources, LLC or its affiliates in the United States and/or other
countries. All other company names or product names may be the
trademarks of their respective owners.
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