23.01.2008 12:00:00
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WNS Awarded 'Partners in Innovation Challenge' for Baggage Claim Process from KLM Dutch Royal Airlines
WNS (Holdings) Limited (NYSE: WNS), a leading provider of global
business process outsourcing (BPO) services, today announced that it has
been awarded the "Partners in Innovation
Challenge Award” by KLM Dutch Royal Airlines
(KLM) for its recommended solution for managing KLM’s
baggage claim process.
The KLM Procurement and Business Innovation departments invited 30
service providers to propose solutions to enhance KLM’s
customer service. WNS received the award for its workflow-based solution
designed to help the airline better manage its baggage claims process.
"WNS is proud to receive the Partners in
Innovation Challenge award and to be part of KLM’s
vision to enhance customer service levels for the airline industry,”
said Ambreesh Mahajan, CEO, WNS Travel and Leisure Services. "This
award is a testament to the way we apply our deep industry domain
knowledge to successfully resolve our clients’
challenges.” "WNS’ solution
provides a more proactive approach to dealing with customers who have
lost their baggage and has emerged as the best idea submitted amongst
all the service providers,” said Michel
Hilgersom, Director of Procurement Commercial at KLM. "It
is clearly innovative and showcases how WNS understands our business and
innovates to deliver business value.” About WNS Global Services
WNS is a leading global Business Process Outsourcing company. Deep
industry and business process knowledge, a partnership approach,
comprehensive service offering and a proven track record enables WNS to
deliver business value to some of the leading companies in the world.
With over 17,000 employees, WNS is passionate about building a market
leading company valued by our clients, employees, business partners,
investors and communities. Our home page is www.wnsgs.com.
Our ADSs are listed on the New York Stock Exchange. For more
information, please visit our website at www.wnsgs.com.
Safe Harbor Statement under the provision
of the United states Private Securities Litigation Reform Act of 1995
This release contains "forward-looking
statements” that are based on our current
expectations, assumptions, estimates and projections about our company
and our industry. The forward-looking statements are subject to various
risks and uncertainties. Those statements include estimates of the
benefits of the proposed expansions and future plans of the company. We
caution you that the reliance on any forward-looking statement involves
risks and uncertainties, and that although we believe that the
assumption on which our forward-looking statements are based are
reasonable, any of those assumptions can prove to be inaccurate, and, as
a result, the forward-looking statements based on those assumptions
could be materially incorrect. These factors include but are not limited
to: technological innovations; telecommunications or technology
disruptions, future regulatory actions and conditions in our operating
areas; our dependence on a limited number of clients in a limited number
of industries; our ability to attract and retain clients; our ability to
expand our business or effectively manage growth; our ability to hire
and retain enough sufficiently trained employees to support our
operations; negative public reactions in the U.S. or U.K. to offshore
outsourcing; regulatory, legislative and judicial developments;
increasing competition in business process outsourcing industry;
political or economic instability in India, Sri Lanka and Jersey;
worldwide economic and business conditions; our ability to successfully
consummate strategic acquisitions; and other risks described form time
to time in our SEC filings, including our annual report for our fiscal
year ended March 31, 2007 on Form 20-F filed on June 6, 2007.
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