ADTRAN Simplifies Remote Management of VoIP Networks with n-Command MSP

ADTRAN®, Inc. (NASDAQ: ADTN), a leading supplier of voice and data networking solutions, today announced n-Command MSP, a powerful, easy-to-use network management platform for remote monitoring and management of ADTRAN NetVanta® or Total Access® converged networking solutions. This Web-based platform simplifies new device deployment and enables Managed Service Providers (MSPs), service providers and enterprise IT organizations to deliver on Service Level Agreements (SLAs), improve customer service response times, reduce network downtimes and proactively monitor and report the performance of VoIP networks, all while reducing operational costs.

The ADTRAN n-Command MSP platform allows network managers to:

• view and report current and historical Voice over IP (VoIP) performance statistics
• automate individual or network-wide firmware upgrades and configuration backups
• simplify installation and turn up
• improve asset tracking and inventory management
• monitor and report on the overall health of the network by location or customer

The ADTRAN n-command MSP platform offers an easy-to-use browser-based Graphical User Interface (GUI) and management dashboard. These tools allow for point-and-click operations for monitoring and management of ADTRAN network solutions.

"The n-Command MSP platform not only offers a wealth of operational benefits, but also allows for the creation of new business opportunities for our Value Added Resellers (VARs),” said Tim Saunders, vice president, product management, ADTRAN Enterprise Networks Division. "These partners can now leverage the widely deployed base of NetVanta and Total Access converged networking solutions, as a means to offer enhanced services, and increase recurring revenue, all without additional headcount.”

Centralized collection and reporting for Voice Quality Monitoring (VQM) is also provided through n-Command MSP. VQM provides voice performance metrics including Mean Opinion Score (MOS), jitter, delay and packet loss for each voice call. The n-Command MSP platform consolidates the VQM data and provides current and historical VoIP performance for each device in the network.

In addition to a user friendly GUI and advanced VoIP management capabilities, the n-Command MSP system has been designed to be firewall friendly. ADTRAN’s "Auto Link” feature enables each remote device to initiate pre-scheduled communication back to the n-Command MSP server. This facilitates communication across existing firewalls and ensures networks remain secure.

The n-Command MSP system is compatible with NetVanta Multiservice IP Routers, Power over Ethernet (PoE) and Gigabit Ethernet Switches and IP Telephony products as well as the market-leading Total Access line of IP Business Gateways. No external network probes or agents are required.

The n-Command MSP system includes an ADTRAN NetVanta Server 450. Each of these compact, 1U, 19-inch rackmount servers can support up to 5,000 remotely managed devices. The ADTRAN n-Command MSP system, including the NetVanta Server 450 and licensing and maintenance for the first 12 months, has a list price of $8,995 and is currently available.

About ADTRAN

ADTRAN, Inc., is a leading global provider of networking and communications equipment, with a portfolio of more than 1,700 solutions for use in the last mile of today's telecommunications networks. Widely deployed by carriers and enterprises alike, ADTRAN solutions enable voice, data, video, and Internet communications across copper, fiber, and wireless network infrastructures. ADTRAN solutions are currently in use by every major U.S. service provider and many global ones, as well as by thousands of public, private and governmental organizations worldwide.

For more information, contact the company at 800 9ADTRAN (800 923-8726) or via email at info@adtran.com. On the Web, visit www.adtran.com.

Keyword Tags:

adtran, managed service provider, msp, n-command, netvanta, total access