23.07.2007 18:55:00
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BancTec Answers CenturyTel's Call for Remittance Processing Services
DALLAS, July 23 /PRNewswire/ -- BancTec, a global provider of advanced, high volume document and payment processing solutions, announced that CenturyTel recently signed a seven year agreement for BancTec to perform all of CenturyTel's remittance processing -- approximately 1 million payments per month -- as a managed service. CenturyTel is a leading provider of communications, high-speed Internet and entertainment services in small-to-mid size cities in 25 states.
"We chose BancTec because of its service and quality commitment," said Mike Maslowski, chief information officer, CenturyTel. "BancTec's solution will enhance our efficiency and customer service by enabling us to take advantage of the most advanced hardware and software available for remittance processing. In addition, we can reduce remittance processing costs by leveraging BancTec's managed service."
BancTec's processing service center in Addison, Illinois will receive and process all of CenturyTel's mailed customer payments. The invoices and checks will be processed using the facility's high-speed transports as well as BancTec's proprietary PayCourier(R) and PayCourier(R) Archive remittance processing and archival solutions. PayCourier converges all payment streams, including paper checks, images, Image Replacement Documents (IRDs), Automated Clearing House (ACH) and debit transactions into one unified processing system. Once the invoices and payments are processed, an electronic file will be sent back to CenturyTel for integration into its customer information and financial management system.
"Our payment processing services leverage more than 30 years experience in remittance processing -- and utilize BancTec's advanced solutions -- to ensure that customers receive service which is more cost effective and efficient than what they can do in house," said Michael D. Fallin, senior vice president and president, Americas and Emerging Markets, for BancTec. "We look forward to serving as CenturyTel's remittance processing provider and helping them achieve more flexibility and cost savings in their business operations."
About BancTec
BancTec helps clients around the world simplify the process of managing their information. Founded in 1972, the company provides a wide range of solutions for automating complex, high-volume and data-intensive business processes for clients in the financial services, healthcare, manufacturing, government, services and utilities industries. BancTec's offerings include business solutions, business process outsourcing, and infrastructure services. With headquarters in Dallas, BancTec is privately owned and serves clients in 50 countries. For more information on how BancTec can help you optimize information management, visit http://www.banctec.com/ or call 1-800-BANCTEC.
About CenturyTel
CenturyTel is a leading provider of communications, high speed Internet and entertainment services in small-to-mid-size cities through our broadband and fiber transport networks. Included in the S&P 500 Index, CenturyTel delivers advanced communications with a personal touch to customers in 25 states.
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