Salesforce.com Community Comes Together to Help Victims of the Indian

    Philanthropy Writers/Business Editors

    SAN FRANCISCO--(BUSINESS WIRE)--Jan. 14, 2005--Salesforce.com (NYSE:CRM) and the salesforce.com/foundation, the leaders in integrating philanthropy and business, today announced that the salesforce.com community has raised $600,000 for international aid organizations helping victims of the Indian Ocean earthquake and tsunami. This donation combines approximately $300,000 raised through the generosity of customers, friends, partners, family, friends and salesforce.com employees, with $300,000 in matching funds donated by the salesforce.com/foundation.
    "It is through communities of service such as ours that we can band together and respond with compassion and resources to devastating world events," said salesforce.com Chairman and CEO Marc Benioff. "We wanted to help ease the suffering of the victims, and help our customers, employees, partners and friends double the impact of their gifts. The program has succeeded beyond our expectations, and I want to thank everyone in the extended salesforce.com community for their generosity."
    Two weeks ago, in response to employees' desire to assist tsunami and earthquake victims in Asia and Africa, the salesforce.com/foundation set up a matching fund to channel resources to qualified non-profit organizations supporting relief efforts. All donors, regardless of affiliation with salesforce.com, were encouraged to follow a link on the foundation web site to the foundation's donation page, where they could designate an aid organization. The foundation pledged to match 100 percent of donations made through this page, up to a total of $100,000.
    The matching program was promoted on the salesforce.com home page, the foundation web site, and the log-in page, the point of entry to the salesforce.com CRM service for the company's 13,300 customers and 214,000 subscribers. In addition, employees and customers were encouraged to spread the word about the matching program.
    The initial $100,000 target was exceeded in less than one week. As a result, the foundation raised the matching fund to $250,000 and then ultimately to $300,000. Over 989 individuals donated funds to reach the final goal, resulting in a total of $600,000 raised for AID India, Americares, American Jewish World Service, American Red Cross, Care, Catholic Relief Services, Chabad of Thailand, Doctors Without Borders, International Rescue Committee, Oxfam-America, Relief International, Room to Read, Save The Children, United Way, Unicef and the UK-based Disasters Emergency Committee.

    About salesforce.com/foundation

    Salesforce.com/foundation is the leader in integrating philanthropy and business. Salesforce.com has pioneered a new model for integrated corporate philanthropy through its goal of donating 1 percent of its basic resources back to communities in which it operates. Established in 1999, the Foundation is charged with holding and executing this vision to create more successful communities. Through the Foundation, salesforce.com strives to donate 1 percent of its profits to the community annually through in-kind donations of products and services to non-profit organizations, 1 percent of its equity to Foundation programs and 1 percent of employee working hours to community service.
    To date, the Foundation has opened over 60 Community Technology and Media Centers in 12 countries serving approximately 50,000 youth. The annual salesforce.com/foundation Youth Media Festival brings together the best of these young media makers from around the world; representative projects can be viewed at YouthSpace.Net (http:www.youthspace.net).
    In addition, Salesforce.com employee volunteers have also provided nearly 210,000 hours of community service across the globe. The Foundation has also facilitated the donation of nearly $2 million in salesforce.com products and services to 250 non-profit organizations to help streamline fundraising and marketing operations.
    Numerous awards received by the Foundation, its board and employees include the national 2003 Points of Light Award for Excellence in Corporate Community Service and the 2003 U.S. Chamber of Commerce's first annual Corporate Stewardship Award, as well as the 2004 San Francisco School Volunteer's Allies for Education Award and the Volunteer Center's 2004 Community Champion Award. More information on the Foundation and its programs is available at http://www.salesforcefoundation.org.

    About salesforce.com

    Salesforce.com is the market and technology leader in on-demand customer relationship management (CRM). Through its award-winning salesforce.com family of products including Salesforce.com (http://www.salesforce.com) and Supportforce.com (http://www.supportforce.com), the company provides a comprehensive suite of CRM applications to help enterprises of all sizes, industries and geographies meet the complex challenge of sharing and managing information on-demand. Salesforce.com and Supportforce.com are built on the sforce client/service integration platform and include the Customforce.com toolkit for complete on-demand customization. Sforce (http://www.sforce.com) and Customforce.com (http://www.customforce.com) allow customers and independent software vendors to customize and integrate salesforce.com's products, as well as build their own on-demand enterprise applications. As of December 31, 2004, salesforce.com manages customer information for approximately 13,300 customers and approximately 214,000 paying subscribers including Advanced Micro Devices (AMD), America Online (AOL), Automatic Data Processing (ADP), Avis/Budget Rent A Car (Cendant Rental Car Group), Dow Jones Newswires, Nokia, Polycom and SunTrust Banks. Salesforce.com has headquarters in San Francisco, with offices in Europe and Asia, and trades on the New York Stock Exchange under the ticker symbol "CRM". For more information please visit http://www.salesforce.com, or call 1-800-NO-SOFTWARE.

    Salesforce.com is a registered trademark of, and sforce, Customforce.com and Supportforce.com are trademarks of, salesforce.com, Inc., San Francisco, California. Other names used may be trademarks of their respective owners.

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CONTACT: Salesforce.com Jane Hynes, 415-901-5079 jhynes@salesforce.com

KEYWORD: CALIFORNIA INTERNATIONAL ASIA PACIFIC INDUSTRY KEYWORD: INTERNET E-COMMERCE PRODUCT SOURCE: salesforce.com/foundation

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