23.03.2006 13:02:00
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French Banking Group, Credit Agricole Martinique, Innovates With NCR Intelligent Deposit Technology; Selects NCR's New Personas M Series 87 ATMs for Convenient Check and Cash Deposits
Credit Agricole Martinique's initiative is part of the bank's "NewConcept Branch" project which gives its customers more autonomy inperforming everyday banking transactions. The cash or check depositfunction available with NCR's Personas M Series has largelycontributed to attaining this goal. With these deposit-taking units inplace, Credit Agricole Martinique has successfully increased availabletimes to conduct banking transactions and also offers immediatecrediting of deposits to customer accounts.
When the NCR Personas M Series ATMs were first installed, branchemployees assisted customers with their transactions. Now, they needonly assist new users, while also now being able to providevalue-added consulting services to all customers.
"Our customers welcomed this ATM project with great enthusiasm.They appreciate the greater availability of our staff, who have becometrue banking advisors," explains Jean-Richard Lidar, Credit AgricoleMartinique's director of communication.
"What we have seen at Credit Agricole Martinique is a testament tothe widespread adoption of self-service banking," said Jeff Lutz, vicepresident of Global Sales and Marketing for NCR's Financial SolutionsDivision. "These self-service projects meet a growing demand fromconsumers, while enabling bank employees to move toward tasks withgreater added value."
About Credit Agricole
Credit Agricole is the number one French banking group, and isamong the top banks in the world in terms of capital. The group'sstructure makes it both unified and decentralized; its financial,commercial and legal cohesion goes hand in hand with adecentralization of responsibilities.
About NCR Corporation
NCR Corporation (NYSE:NCR) is a leading global technology companyhelping businesses build stronger relationships with their customers.NCR's Teradata(R) data warehouses, ATMs, retail systems, self-servicesolutions and IT services provide Relationship Technology(TM) thatmaximizes the value of customer interactions and helps organizationscreate a stronger competitive position. Based in Dayton, Ohio, NCR(www.ncr.com) employs approximately 28,200 people worldwide.
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