22.04.2010 20:12:00
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Frontier Airlines Improves Inflight Customer Experience
Frontier Airlines, a wholly-owned subsidiary of Republic Airways Holdings, Inc. (NASDAQ: RJET), is pleased to announce it’s taking the inflight customer experience to another level with the addition of Gogo® inflight internet service on its Embraer fleet. Frontier plans to have the service installed on its fleet of 32 E170 and E190 aircraft by the end of 2010.
"Our customers have told us how important inflight entertainment and connectivity is in their travel experience,” said Executive Vice President and COO Wayne Heller. "We look forward to providing our customers with internet service at 35,000 feet and are thrilled to have Aircell as a partner in this effort.”
Gogo internet access will be available for purchase starting at $4.95, based on length of flight and type of device used to access Gogo. Once connected, customers can use Gogo to check e-mail, log into a corporate VPN, watch their favorite Frontier commercials and more!
"We pride ourselves in providing our guests with a comfortable and enjoyable inflight experience,” said Vice President of Marketing and Branding Ian Arthur. "Each of these amenities, combined with our unmatched customer service, truly provides a differentiated and better experience. We always have an ear to our customers’ needs and will continue to develop an airline that meets and exceeds those expectations.”
"We are very excited to partner with Republic Airways and further enhance the inflight entertainment options available on Frontier Airlines,” said Michael Small, Aircell’s President and CEO. "We both share a common focus of service excellence and adding Gogo is simply the latest example of advancing that goal.”
Frontier currently offers 24 channels of DIRECTV® service and first-run pay-per-view movies onboard its fleet of 52 Airbus aircraft. While the Gogo inflight internet service will be installed on the Embraer fleet in 2010, the carrier will continue to research inflight connectivity options to further enhance the Frontier travel experience.
For more information on Frontier’s inflight entertainment options, please visit FrontierAirlines.com.
About Frontier Airlines
Frontier Airlines is a wholly-owned subsidiary of Republic Airways Holdings, Inc., an airline holding company that owns Chautauqua Airlines, Lynx Aviation, Midwest Airlines, Republic Airlines and Shuttle America. Currently in its 16th year of operations, Frontier employs more than 5,500 aviation professionals and operates more than 550 daily flights from its three hubs at Denver International Airport, Milwaukee’s General Mitchell International Airport and Kansas City International Airport. Frontier offers routes to more than 70 destinations in the United States, Mexico and Costa Rica.
On April 13, 2010, Republic Airways announced that its two branded carriers, Frontier and Midwest, would combine under the Frontier Airlines name. The integration of these two airlines is expected to take 12-18 months.
For more information on the integration, visit FrontierMidwest.com.
For more in-depth information on Frontier Airlines and to book tickets, please visit its Web site at FrontierAirlines.com.
About Aircell
Aircell® is the world’s leading provider of airborne communications. As winner of an exclusive FCC frequency license in 2006, Aircell has built a revolutionary mobile broadband network for commercial and business aviation. In 2008, the Aircell Network and its inflight portal, Gogo®, revolutionized the commercial airline passenger flight experience by delivering a robust Internet experience at 35,000 feet. In addition, the Aircell Network provides airlines with connectivity to operations and a path to enhanced cabin services such as video, audio, television and more. A similar feature set is available to Business aircraft operators. Aircell has facilities in Broomfield, Colorado, and Itasca, Illinois. Aircell’s vision is to give everyone the ability to stay in touch, in flight®. For more information about Aircell, please visit www.aircell.com.
About Gogo
Gogo®, powered by Aircell, turns a commercial airplane into a Wi-Fi hotspot with true inflight Internet access. Passengers with Wi-Fi enabled devices, such as laptops, smartphones and PDAs, can surf the Web, check e-mail, instant message, access a corporate VPN and more. For more information about Gogo, please visit www.gogoinflight.com. You can also follow ‘gogoInflight’ on Twitter (www.twitter.com/gogoinflight) and Facebook (www.facebook.com/gogoinflight).
© 2010 Aircell LLC. Aircell, Gogo and in touch, in flight are trademarks of Aircell or its affiliates. All rights reserved.
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