IPLocks Picks Siebel CRM OnDemand Over Salesforce.com; Data Security F

    Business Editors/High-Tech Writers

    SAN MATEO, Calif.--(BUSINESS WIRE)--May 5, 2005--Siebel Systems, Inc. (Nasdaq:SEBL), the leading provider of customer-facing solutions, today announced that IPLocks, a leader in data security and integrity, has chosen Siebel CRM OnDemand as its hosted CRM solution. Siebel CRM OnDemand allows IPLocks to better manage and monitor its global sales force, improve marketing campaign effectiveness, and offer its customers world-class service.
    IPLocks, Inc. empowers companies to significantly mitigate the risks associated with database security, integrity, availability, and confidentiality. With its innovative, highly scalable security platform, IPLocks solves database security, integrity, availability, and confidentiality issues in near real time. The system uses its patent-pending technology to detect, alert, diagnose, and monitor for information risks from security policy violations, malicious acts, corrupt data, structural integrity, change control, and information theft and leakage.
    "Being in the security business, we trust IBM's hosting capabilities and greatly appreciate the ease with which we've been able to deploy Siebel CRM OnDemand and immediately see benefits," said Christine Crandell, Vice President of Marketing, IPLocks. "With no defined system in place, we also look forward to using Siebel's proven sales methodology. And since the majority of our salespeople work remotely, we need an effective system to track leads and monitor the status of the business. IPLocks will rely on Siebel CRM OnDemand to help us grow beyond our initial start-up processes."
    As part of its due-diligence process, IPLocks spoke with leading analyst firms that positioned Siebel Systems as a better long-term strategic partner, especially since the company was seeking a single solution for sales, marketing and customer service.
    IPLocks' Sales and Marketing groups are now in production with Siebel CRM OnDemand, including multiple languages and currencies. Siebel CRM OnDemand enables IPLocks to set up and better manage sales territories, provide improved support for partners, and dramatically optimize data quality and demand generation.

    About Siebel CRM OnDemand

    Siebel CRM OnDemand is a hosted CRM offering delivered over the Web and accessible from an Internet browser at a fixed price per user per month. Customers can deploy Siebel CRM OnDemand quickly, easily, and affordably without any up-front IT investments. Hosted by IBM, Siebel CRM OnDemand delivers complete sales, marketing, and service functionality; built-in customer analytics; virtual call center technology; embedded best practices; and world-class hosting services and support. Siebel CRM OnDemand is now available for purchase. For more information, visit www.crmondemand.com.

    About Siebel Systems

    Siebel Systems is the world's leading provider of customer-facing solutions that deliver demonstrable business results and long-term competitive advantage. Siebel's multichannel offerings allow organizations to intelligently manage and coordinate all customer interactions across the Web, contact center, field sales/service force, branch/retail network, and indirect and partner distribution channels. Siebel solutions draw upon the company's best-in-class capabilities in customer relationship management (CRM), business intelligence, and customer data integration and can be deployed as licensed software or as a hosted service. Siebel solutions are tailored to the unique needs of 23 industries and incorporate industry-specific business processes, best practices, and business insight. They are the product of more than $2 billion in R&D investments and reflect over 11 years of experience with more than 4,000 organizations. Together with its extensive global network of alliance partners, Siebel provides the people, process, and technology expertise critical in driving business value from the deployment of customer-facing solutions. Over 3 million users worldwide in organizations of all sizes depend on Siebel solutions to deliver dramatic improvements in how they identify, acquire, retain, and serve customers. For more information, visit www.siebel.com.
    For more information on Siebel Systems solutions and services, please visit our Web site: CRM -- http://www.siebel.com/crm; OnDemand Solutions -- http://www.crmondemand.com; Industry CRM -- http://www.siebel.com/industry-crm; Call Center & Service -- http://www.siebel.com/call-center; Sales Force Automation -- http://www.siebel.com/sales-force-automation; Marketing Automation -- http://www.siebel.com/marketing-automation; Business Intelligence -- http://www.siebel.com/business-intelligence; Integration Solutions -- http://www.siebel.com/integration-solutions; CRM Services -- http://www.siebel.com/crm-services.

    Except for the historical information contained herein, this press release contains forward-looking statements that involve risk or uncertainties. Future operating results of Siebel Systems may differ from the results discussed or forecasted in the forward-looking statements due to factors that include, but are not limited to, risks associated with customer relations, such as the availability of Siebel Systems' products and services, customer implementation of products and services, relationships with customers, third-party vendors and systems integrators, concentration of revenues in a relatively small number of customers, existence of errors or defects in products, ability to successfully manage growth, significant current and expected additional competition and the need to continue to expand product distribution and services offerings. Further information on potential factors that could affect the financial results of Siebel Systems are included in Siebel Systems' Annual Report on Form 10-K, Quarterly Reports on Form 10-Q and its other filings with the Securities and Exchange Commission, which are available at www.sec.gov. Siebel Systems assumes no obligation to update the information in this press release.

    Siebel is a trademark of Siebel Systems, Inc. and may be registered in certain jurisdictions. All other product and company names mentioned are the property of their respective owners and are mentioned for identification purposes only.

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CONTACT: Siebel Systems, Inc. Stacey Burbach, 480-377-3725 stacey.burbach@siebel.com

KEYWORD: CALIFORNIA INDUSTRY KEYWORD: HARDWARE SOFTWARE NETWORKING INTERNET E-COMMERCE PRODUCT SOURCE: Siebel Systems, Inc.

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