07.01.2008 21:43:00
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Starbucks Announces Strategic Initiatives to Increase Shareholder Value; Chairman Howard Schultz Returns as CEO
The Board of Directors of Starbucks Coffee Company (NASDAQ:SBUX) today
announced a series of initiatives aimed at driving shareholder value by
refocusing the Company on providing customers with the distinctive Starbucks
Experience and building on Starbucks legacy of innovation. To
accomplish this objective, the Board has appointed Howard Schultz,
chairman, to take on the additional role of chief executive officer,
effective immediately, replacing Jim Donald, who is leaving the Company.
"Howard is the architect of the Starbucks
brand and the visionary behind the unique customer experience that is at
the heart of this remarkable company’s success,”
said Craig Weatherup, chairman of the Starbucks Board’s
Nominating and Corporate Governance Committee. "Given
what the Board believes needs to be done, there is no better person to
drive change and ensure that Starbucks is positioned to innovate,
execute and relentlessly focus the entire organization on the customer.”
Schultz served as chief executive officer of the Company from 1987 to
2000. During that period, the Company went public in 1992 and enjoyed
exceptional U.S. and international growth. From 2000 onward, in his role
as chairman, Schultz focused on the Company’s
global strategies and expansion, which now includes a significant and
growing presence in 43 countries. As chairman and chief executive
officer, he will be responsible for the overall strategic direction of
the company, with a predominant focus on everything that touches the
customer. Martin Coles, chief operating officer, will work closely with
Schultz and have oversight responsibility for all operational aspects of
the business.
"I am enthusiastic about returning to the role
of chief executive officer for the long term and excited to lead
Starbucks and its dedicated partners (employees) to even greater heights
of achievement on a global basis,” Schultz
said. "We must address the challenges we face
and we know what has to be done. Put simply, we are recommitting
ourselves to what has made Starbucks and the Starbucks Experience
so unique: ethically sourcing and roasting the highest quality coffee in
the world; the relentless focus on the customer; the trust we have built
with our people, and the entrepreneurial risk-taking, innovation and
creativity that are the hallmarks of our success.”
Schultz stated that his agenda will include:
improving the current state of the U.S. business by refocusing on the
customer experience in the stores, new products and store design
elements, and new training and tools for the Company’s
store partners to help them give customers a superior experience;
slowing the Company’s pace of U.S. store
openings and closing a number of underperforming U.S. store locations,
enabling Starbucks to renew its focus on its store-level unit
economics;
re-igniting the emotional attachment with customers and restoring the
connections customers have with Starbucks®
coffee, brand, people and stores;
re-aligning Starbucks organization and streamlining the management to
better support customer-focused initiatives and reallocating resources
to key value drivers; and
accelerating expansion and increasing the profitability of Starbucks
outside the U.S., including redeploying a portion of the capital
originally earmarked for U.S. store growth to the international
business.
"Taken together, these initiatives will help
transform Starbucks and drive the Company’s
enduring success. We know that we can improve our performance by getting
back to the essence of what drove Starbucks past success –
our passion for the business and a complete focus on the customer and
our relationship with our people. In doing so, we will rely on the
continued efforts and dedication of our partners all around the world,
who have and will continue to contribute so much to the Starbucks
success story,” commented Schultz.
Starbucks will provide further details about its updated store growth
strategy and other actions during its 2008 first quarter earnings call
on January 30, 2008.
Schultz stated that there are no one-shot solutions or overnight fixes,
rather success lies in rigorous execution of the objectives he outlined
for the Company. "The position we hold today
in our customers’ and partners’
hearts and souls all around the world is not an entitlement. We must
earn the trust of our customers every day –
by how we conduct our business, how we treat each other as people and
how we act as a responsible corporate citizen. We remain committed to
providing health care for all full and part-time partners, executing our
best-in-class Corporate Social Responsibility efforts, and encouraging
our coffee suppliers to participate in our C.A.F.E. (Coffee and Farmers
Equity) practices program in our origin countries.
"On behalf of the Board and all Starbucks
partners, I would like to thank Jim Donald for his numerous
contributions to our Company. Jim was a passionate and tireless advocate
for our brand, and we wish him success in his future endeavors,”
concluded Schultz.
Widely known as the architect of Starbucks brand image, Howard Schultz
joined Starbucks Coffee Company as director of operations and marketing
in 1982, when the Company had only four stores. In August 1987, Schultz
purchased Starbucks Coffee Company. Under Schultz’s
leadership, Starbucks was one of the first companies in North America to
offer two unique benefits to its eligible full- and part-time partners:
healthcare benefits, and grants in the form of stock options, called Bean
Stock. In June 1992, Starbucks was the first specialty coffee
company to become a public company and is now the leading retailer,
roaster and brand of specialty coffee in the world. In addition to its
retail locations in North America, Latin America, Europe, the Middle
East and the Pacific Rim, Starbucks sells coffee and tea products
through its specialty operations, and licensed stores.
Conference Call with Financial Community
The Company will host a conference call for the financial community
today at 5:30 p.m. (EST) to discuss the announcement. The call will be
available as an audio webcast through the Investor Relations section of
the Company’s website at http://investor.starbucks.com.
Following today’s call, the Company’s
next conference call will be to discuss its financial results for the
2008 first quarter as well as to provide further details on its store
growth strategy and other actions. The call will be held on Wednesday,
January 30, 2008, following the issuance of its 1Q08 financial results
press release.
About Starbucks
Starbucks Coffee Company provides an uplifting experience that enriches
people’s lives one moment, one human being,
one extraordinary cup of coffee at a time. To share in the experience,
visit www.starbucks.com.
Forward-Looking Statements
This release includes forward-looking statements about recent trends in
the company’s business and the company’s
future business plans, initiatives and objectives. These forward-looking
statements are based on currently available operating, financial and
competitive information and are subject to various risks and
uncertainties. Actual future results and trends may differ materially
depending on a variety of factors including, but not limited to, coffee,
dairy and other raw material prices and availability, successful
execution of internal performance and expansion plans, fluctuations in
U.S. and international economies and currencies, the impact of
initiatives by competitors, the effect of legal proceedings, and other
risks detailed in the company’s filings with
the Securities and Exchange Commission, including the "Risk
Factors” section of Starbucks Annual Report
on Form 10-K for the fiscal year ended September 30, 2007. The company
assumes no obligation to update any of these forward-looking statements.
To read a letter to Starbucks customers, go to www.starbucks.com.
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Starbucks Corp. | 96,11 | -0,17% |
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