Xerox Takes Managed Print Services from the Boardroom to the Classroom; Helps Universities Save up to 30 Percent of Operating Costs

Faced with the same "more with less” challenges as CIOs of major corporations, IT leaders at colleges and universities around the world are turning to Xerox Corporation (NYSE: XRX) for managed print services (MPS) to reduce operational costs – in some cases by up to 30 percent.

As the worldwide market leader in MPS, Xerox applies the same tools and techniques used to save millions for corporate customers, to help higher education institutions. For example, Canada’s University of British Columbia (UBC) expects to save $8 million over six years with better managed document and print services. The MPS approach will help UBC staff, students, and faculty interact more effectively through efficient use of technology. UBC also anticipates that efficiency improvements will lead to reduced energy consumption and carbon footprint emissions, supporting the university’s sustainability strategy.

"Xerox MPS will simplify how we manage documents, making our print operations more productive and cost effective,” said Pierre Ouillet, UBC vice president, Finance, Resources and Operations. "It improves nearly every aspect of the document lifecycle including printing, copying, scanning, faxing, design and delivery of print materials as well as electronic storage and retrieval. This means printing and document management campus-wide will be consistent, affordable and reliable.”

Many higher education institutions around the world are working with Xerox to save money and improve service to students, including:

• Hobart and William Smith Colleges in Geneva, N.Y., used MPS to bring multiple print budgets and output devices, like printers, copiers and fax machines under Xerox management. The colleges reduced the total number of print devices from 550 to 81 and saved $135,000 in print costs. Hobart and William Smith officials also expect MPS to speed up the flow of information, tighten information security and help promote sustainability.
• Rotterdam University, a university of applied sciences in the Netherlands, uses MPS to better manage the printing facilities that support its 28,500 students and 3,000 employees. Working with Xerox to monitor and provide pre-emptive maintenance for all print and copy devices, the university is able to keep up with the document demands of its growing student population. By improving the technology and related work processes, the MPS strategy will save Rotterdam University up to 15 percent of its print costs.
• Australia’s Canberra Institute of Technology (CIT) worked with Fuji Xerox Co. Ltd., to save 47 percent in operational costs and expects to save nearly $1 million annually using MPS over the next four years. CIT consolidated its print environment by reducing the number of devices from 494 to 199 across its four campuses. Onsite Fuji Xerox document advisors work in the CIT print center to prevent delays in document production and to ensure that large print jobs are produced in the most cost effective way.

"MPS is a logical business decision for IT leaders in higher education – it helps them reap cost savings benefits and redirect dollars back into student programs,” said Stephen Cronin, president, Xerox Global Services.

Xerox is the only MPS provider to monitor as many as 1.5 million devices from multiple vendors around the world. This allows its higher education clients like University of Calgary in Alberta, Canada and Stonehill College in Easton, Mass. to get more out of their existing print infrastructure and benefit from a consistent approach regardless of size or location.

Xerox was positioned by Gartner, Inc., in the Leaders Quadrant in the "Magic Quadrant for Managed Print Services Worldwide” ¹ for 2009, and the company was named MPS market leader in Quocirca’s 2009 European MPS report.

Customer Contacts:

For more information about Xerox Global Services, visit http://www.xerox.com/services or call 800-ASK-XEROX, ext. 947.

Note: ¹Gartner "Magic Quadrant for Managed Print Services Worldwide" by K. Weilerstein, et al. August 21, 2009.

For open commentary, industry perspectives and views from events visit http://twitter.com/xeroxcorp, http://twitter.com/xeroxevents, http://twitter.com/servicesatxerox, http://www.facebook.com/xeroxcorp, http://www.xerox.com/blogs, http://www.xerox.com/podcasts or http://www.xerox.com/thoughtleaders.

Xerox^® and the sphere of connectivity design are trademarks of Xerox Corporation in the United States and/or other countries.